Job-Specific Webhook Data
This document provides detailed information about the structure and meaning of webhook payloads sent in response to various job requests. Each payload includes metadata about the event and the product involved, along with job-specific data such as status codes, battery levels, or device states.
Overview
Webhooks are used to notify your system of the outcome of asynchronous jobs initiated via API. Each webhook payload contains an event object that describes the job result and a product object identifying the device associated with the job.
All timestamps are in ISO 8601 format (e.g., 2023-04-05T12:34:56Z), and proxyTransportMethod is consistently set to 2, indicating the transport mechanism used for communication.
Common Job Status Codes
The following status codes are shared across all job types unless otherwise specified:
| Job Status | Number Mapping |
|---|---|
| Success | 0 |
| Generic failure | 1 |
| Another operation is in progress | 2 |
Lock Device
Description
This job locks the device. The webhook payload indicates whether the operation was successful.
Expected Payload
Unlock Device
Description
This job unlocks the device. The webhook payload reflects the result of the unlock operation.
Expected Payload
Create Custom PIN
Description
This job creates a custom PIN on the device. The webhook payload provides feedback on the creation attempt.
Expected Payload
Status Codes
| Job Status | Number Mapping |
|---|---|
| Invalid Custom PIN length | 5 |
| Duplicate PIN | 9 |
| Insufficient PIN Storage | 12 |
Delete PIN
Description
This job deletes a PIN from the device. The webhook payload indicates whether the deletion was successful or if the PIN was not found.
Expected Payload
Status Codes
| Job Status | Number Mapping |
|---|---|
| PIN not found | 3 |
Get Battery Level
Description
This job retrieves the current battery level of the device. The webhook payload includes both the job status and the battery level as a percentage.
Expected Payload
Job Data
| Device Battery Level Range | Description |
|---|---|
| 0 - 100 | Represents battery level as a percentage |
Get Device Status
Description
This job retrieves the current status of the device, including whether the lock and door are open. The webhook payload includes the job status and the device state.
Expected Payload
Lock and Door States
| Lock Open | Boolean Mapping |
|---|---|
| Locking Mechanism Not Open | false |
| Locking Mechanism Open | true |
| Door Open | Boolean Mapping |
|---|---|
| Door Closed | false |
| Door Open | true |